Refund

Refund Policy

gcioutdoor organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to openairseating.shop.

gcioutdoor: condition of returns
gcioutdoor publishes this condition of returns guidance for customers using openairseating.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

refund timing at gcioutdoor
Customers using openairseating.shop can rely on the following gcioutdoor guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at gcioutdoor to order problems
Customers using openairseating.shop can rely on the following gcioutdoor guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at gcioutdoor to eligibility
gcioutdoor publishes this eligibility guidance for customers using openairseating.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

gcioutdoor: starting a request
For purchases made through openairseating.shop, gcioutdoor applies the following guidance on starting a request. To start a return or exchange, contact us at Support@openairseating.shop before sending the item. Once the request is approved, gcioutdoor will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at gcioutdoor to exceptions
For purchases made through openairseating.shop, gcioutdoor applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What gcioutdoor customers should know about support
This support section covers orders and visits through openairseating.shop for gcioutdoor. For return or exchange assistance, contact Support@openairseating.shop or 505-374-7391.

Merchant Information
Business name: gcioutdoor
Brand name: gcioutdoor
Email: Support@openairseating.shop
Phone: 505-374-7391
Physical address: 5 Chughole Ln, Peralta, New Mexico, 87042, United States